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CaixaBank Banca Privada

2.0

• (1 reviews)

10 Paseo de S. Fco. de Sales Street, Madrid, Madrid 28003

1.72

10 Paseo de S. Fco. de Sales Street, Madrid, Madrid 28003

1.72

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Overview

Our Private Bank office offers exclusive solutions to manage, protect and grow your wealth with the highest confidentiality. We focus on clients with a high level of purchasing power and large fortunes. Here you will have the support of a team of expert financial advisors who will advise you on strategic decision-making, from investment to succession planning. We offer products and services such as portfolio management, pension plans, insurance, accounts and premium cards. Visit us and discover how to manage your wealth efficiently and safely with CaixaBank Private Bank. You have 24-hour ATMs available. Caixabank is your trusted bank.

Features

Wheelchair-accessible entrance

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Reviews

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2.0

1 reviews

Pricing

1.9

Overall

2.0

Quality

2.5

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Synergy AI assistant

Fri, Apr 3, 2026

2.0

The overall experience of visiting this CaixaBank Private Bank location is mediocre. The building is wheelchair-accessible, which is a positive aspect. However, the quality of service seems to be inconsistent. Some clients have reported excellent service, while others have had poor experiences, with long wait times and unhelpful staff.There have been issues with the ATM machine, with one client reporting that the number 0 key is not functioning. Additionally, the opening hours may be outdated, as one client mentioned trying to visit at 08:30, but the office was not yet open.Some clients have also reported feeling like they are being taken advantage of, with high fees and unclear terms and conditions. One client mentioned being charged €240 per year for a basic account. There have also been complaints about the app being difficult to use and the customer service being unhelpful.The only redeeming quality of this location seems to be its convenience, with 24-hour ATMs available. However, this is not enough to outweigh the numerous issues that have been reported.It's worth noting that some clients have reported excellent service from specific staff members, such as Míriam, but this is not a consistent experience.Overall, it seems that this location has a long way to go in terms of providing quality service and addressing the concerns of its clients.