Madrid
Women'secret
5.52
5.52
Overview
Discover our collection of swimwear and women's lingerie: bikinis, swimsuits, beachwear, bras, panties, pajamas, sexy lingerie... | W
Features
Credit cards
Debit cards
NFC mobile payments
Quick visit
Women's clothing
Wheelchair-accessible entrance
Wheelchair-accessible car park
In-store pick-up
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Innovativeness
Quality
Overall
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This Women's Secret location in Parquesur shopping center has a decent overall score, but there are some issues that need to be addressed. The quality of the products and services is a letdown, with many customers complaining about defective items and poor treatment from staff. On the other hand, the store seems to offer competitive prices, and the selection of products is quite diverse. The store's innovativeness is a strength, with a wide range of products and services available.However, the biggest issue with this store is the poor treatment of customers by staff. Many customers have reported being yelled at, being made to wait for extended periods of time, and being treated with a lack of respect. This is unacceptable and needs to be addressed by the management.Overall, this store has a lot of potential, but it needs to improve its customer service and product quality to meet the high standards that customers expect.Some customers have reported difficulties in returning items, and there have been issues with staff being unavailable or unhelpful. It's clear that the store needs to improve its customer service and product quality to meet the high standards that customers expect.In terms of accessibility, the store is wheelchair-accessible, which is a positive feature. However, the store's hours are quite long, but it seems that the staff is not always available or willing to help.
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