Madrid
Tu lado animal (Autolavado de mascotas y tienda)
13.94
13.94
Overview
Self-wash for dogs, pet store. Experts in animal counseling.
Features
Credit cards
Debit cards
NFC mobile payments
Delivery
Quick visit
Wheelchair-accessible entrance
Wheelchair-accessible car park
In-store pick-up
Cash only
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Pricing
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This business is a pet store and service provider that offers a unique and welcoming experience for pet owners. The self-wash facility for dogs is a great feature, and the expert animal counseling services are a testament to the business's commitment to providing top-notch care for pets. The staff, particularly Diana, are highly knowledgeable and attentive, making customers feel at ease and confident in their recommendations. The business has a wide range of products, from food to accessories, and the prices are competitive. One potential area for improvement is the hours of operation, as they are not always consistent and may not be suitable for all customers.The business has received glowing reviews from satisfied customers, who praise Diana's exceptional service, expertise, and caring attitude. Many customers have reported that their pets have thrived under Diana's guidance, and the business has become a trusted and recommended destination for pet owners in the area.However, there is one negative review from a customer who reported a disappointing experience with a missed order and a lack of follow-through from the business. The owner's response to this review was defensive and dismissive, which may have exacerbated the situation.Overall, this business is a great option for pet owners who value high-quality care and attention for their pets. With a few tweaks to the hours of operation and customer service response, it could be even better.
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