This bicycle shop offers a wide variety of products from well-known brands, including Trek, Bontrager, Electra, and Rapha. The staff is highly knowledgeable and provides excellent service, with many customers praising their professionalism and willingness to help. The shop also offers a repair and maintenance service with a 24-hour return guarantee, which is a major plus. One minor issue is that some customers have reported difficulty in getting hold of the shop by phone.The shop is located in a convenient location, with paid street parking and a nearby multi-storey car park available. The shop itself is wheelchair-accessible, and the staff is happy to help with test rides and answer questions about local bike routes. They also offer a delivery service, which is a nice touch. Overall, this shop seems to be a great resource for anyone looking for high-quality bicycles and excellent service.Some customers have reported very positive experiences, with one praising the shop's honesty and another noting that the staff went above and beyond to help them in a time of need. Many customers have also praised the shop's products, saying that they are of high quality and well-suited to their needs.However, one customer did report a negative experience, stating that they had purchased two defective bicycles in December and had difficulty getting in touch with the shop to resolve the issue. This is a major concern, and it's not clear whether the shop has taken steps to address this problem.Overall, this shop seems to be a great option for anyone looking for high-quality bicycles and excellent service. However, potential customers should be aware of the potential issue with defective products and difficulty getting in touch with the shop.