This laundry service has a lot of potential, but it seems that the new administration has some issues to work out. The location is convenient, with a variety of services offered, including laundry, dry cleaning, and alterations. The prices seem to be reasonable, but the quality of the work is a major concern. There have been multiple reports of customers leaving their belongings with the laundry service, only to have them returned damaged or lost. This is unacceptable and raises serious concerns about the company's ability to handle delicate or valuable items.It's worth noting that the owners have acknowledged the issue and have attempted to address it, but it seems that the problem persists. If you're looking for a reliable laundry service, it's best to look elsewhere.The location is clean and well-maintained, and the staff seems friendly and helpful. However, the reputation of the company is tarnished by the consistent reports of poor service and lost or damaged belongings.Overall, it's a shame that this laundry service has not lived up to its potential. With some serious attention to quality control and customer service, it could be a great resource for the community. As it stands, it's a location to approach with caution.