This gun store in Madrid and online armory is a reliable place to find equipment, police and military material, and personal defense accessories. Customers appreciate the store's quick delivery and good quality products. Some customers have reported issues with delivery times, but the store seems to have a good system in place for handling complaints. The store's variety of products and online shopping option make it convenient for customers. However, some customers have mentioned that the store's prices for shipping can be a bit steep. The store's communication with customers seems to be good, with the owner responding to comments and complaints.One issue that some customers have reported is with the delivery times, with some customers waiting for several weeks to receive their orders. The store's system for handling complaints and issues seems to be in place, but it would be helpful if they could improve their communication with customers to prevent issues from arising in the first place.Overall, the store seems to be a good option for customers looking for equipment and accessories related to guns and defense. However, they could improve their delivery times and communication with customers to make their experience even better.