Madrid
Tienda de Loros, Papagayos y Cía.
1.16
1.16
Overview
Madrid pet store specializing in hand-raised parrots: macaws, parakeets, cockatiels, lovebirds, parrots, pionus, parrotlets, lorikeets, lories, etc.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
In-store pickup
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Overall
Quality
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The business appears to have a poor reputation, with several customers expressing disappointment and frustration with their experiences. Many have reported difficulties in accessing the store, with some claiming it was closed when they arrived, while others reported issues with communication and customer service. There have also been allegations of sales practices and poor treatment of animals.Several customers have mentioned that the store has closed temporarily, but it is unclear how long it will be closed or when it will reopen. This lack of communication and uncertainty has led to frustration and disappointment among customers.One customer reported a negative experience with a bird that was sold to them, claiming that the bird was sold with a fake age and health issues. This raises concerns about the store's sales practices and treatment of animals.Some customers have praised the store's staff, particularly a female employee named Beatriz, who was described as knowledgeable and helpful. However, these positive comments are outweighed by the negative experiences reported by many customers.The store's website and social media presence are not well-maintained, with some customers reporting that the website was not functioning properly or that the store was not advertising its correct hours.It appears that the store is struggling to adapt to new laws and regulations, which has led to difficulties in operating the business. However, this is no excuse for the poor customer service and communication that has been reported.Overall, the business has a poor reputation and appears to be struggling to meet the needs of its customers. While there are some positive comments about the staff, the negative experiences reported by many customers outweigh the positives.
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