This business is a colorful Moroccan restaurant located in the heart of Madrid. The overall experience is pleasant, with a rating of 4.3 out of 5. The quality of the food is excellent, with a rating of 4.0 out of 5, and the prices are reasonable, with a rating of 4.5 out of 5.The restaurant offers a wide range of traditional Moroccan dishes, including grilled chicken and skewers, salads, and more. The atmosphere is trendy and romantic, making it a great spot for a date or a night out with friends.However, there have been some issues with customer service, with a few reviewers mentioning that the staff can be unfriendly or rude, particularly towards foreigners. This is a major concern, as it can greatly impact the overall experience of a customer.On the other hand, the restaurant's food is a highlight, with many reviewers praising the delicious and authentic Moroccan cuisine. The restaurant also has a great selection of tea and coffee, which is a nice touch.In terms of parking, the restaurant offers a paid multi-storey car park, as well as free parking lot and free street parking. This makes it easy for customers to get to and from the restaurant.Overall, this business is a great spot for those looking for a unique and authentic dining experience. However, the customer service issues need to be addressed to ensure that customers feel welcome and valued.One notable issue that needs to be improved is the service, as some customers have reported being treated poorly by the staff, particularly if they are foreigners. This can greatly impact the overall experience and may deter customers from returning.