The business seems to have a mixed reputation, with some customers expressing satisfaction with their experience and others reporting issues with the quality of the properties and the company's customer service. Some customers have reported problems with construction defects, poor communication, and unresponsive customer support. However, others have praised the company's staff, particularly Miguel Angel, for their helpfulness and professionalism. The company's pricing seems to be a strong point, with many customers commenting on the quality of the properties for the price. The company's innovativeness is also a strength, with some customers noting that the properties are modern and well-designed. However, the company's overall reputation is marred by reports of poor quality control and customer service issues. One of the most common complaints is that the company is unresponsive to customer concerns and fails to follow through on promised repairs and maintenance.