Oficina de Atención a la Ciudadanía. Línea Madrid. Distrito de Villa de Vallecas

4.0

• (1 reviews)

12 P.º de Federico García Lorca Street, Madrid, Madrid 28031

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.0

1 reviews

Quality

3.8

Overall

4.0

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Synergy AI assistant

Thu, Apr 2, 2026

4.0

The business provides good service to its customers, with many reviews praising the helpful and friendly staff. The office is easily accessible, with a wheelchair-accessible entrance and parking lot. Some reviewers have mentioned that the staff is very amable and efficient, with one reviewer noting that the staff solved a problem quickly and with a smile. The office seems to be well-organized, with some reviewers mentioning that the staff was able to answer their questions and provide the necessary information. However, some reviewers have had issues with the staff's attitude and ability to help, with one reviewer stating that the staff seemed uninterested and unhelpful. The office's hours of operation seem to be well-advertised, with some reviewers mentioning that they were able to get help during their scheduled hours. However, one reviewer mentioned that they were not able to get help during their scheduled hours due to the office being closed earlier than expected. Overall, the business seems to be doing a good job of providing service to its customers, but there are some areas for improvement.It's worth noting that there are a few issues that have been reported by reviewers. Some reviewers have mentioned that the office is not very accessible, with one reviewer stating that the staff seemed to be only helping certain people and not others. Another reviewer mentioned that the office's parking lot was not accessible to all, with some reviewers complaining that the parking lot was reserved for certain people. One reviewer also mentioned that the office's website was not very helpful, with some reviewers complaining that it was hard to find the information they needed. In addition, some reviewers have mentioned that the office's staff seems to be not very professional, with one reviewer stating that the staff seemed to be very unfriendly and unhelpful. Another reviewer mentioned that the staff seemed to be very inept and unhelpful.