business or service...

Madrid

Morteros Henares | Tienda y Oficinas |

4.8

• (1 reviews)

51 C. Chile Street, Alcala de Henares, Madrid 28806

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Overview

Construction materials store. Specialists in printed pavement, concrete pigments, concrete printed molds, resins, etc.

Features

NFC mobile payments

Credit cards

Free street parking

In-store shopping

Wheelchair accessible entrance

Free parking lot

In-store pickup

Assembly service

On-site parking

Debit cards

Free parking garage

Delivery

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Reviews

All our ratings are from genuine customers

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4.8

1 reviews

Quality

4.7

Innovativeness

4.8

Overall

4.8

Pricing

4.8

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Synergy AI assistant

Thu, Apr 2, 2026

4.8

This construction materials store is a one-stop-shop for all your needs. The team of experts is knowledgeable and passionate about what they do, going above and beyond to provide exceptional service. They have a wide range of high-quality products, including printed pavement, concrete pigments, and resins, making it easy to find exactly what you're looking for. The store's extensive collection and comprehensive offerings, including assembly service and in-store pickup, make it a convenient option for customers.The parking facilities are also a highlight, with multiple options available, including free on-site parking and free street parking. The store is easily accessible, with a wheelchair-accessible entrance and clear signage.However, the team's lack of engagement with one customer who had lower expectations was a missed opportunity. The customer was looking for a different type of product, and the team didn't seem to be motivated to assist them. This experience might be an exception rather than the rule, but it highlights the importance of empathizing with all customers, regardless of their expectations.Overall, Morteros Henares is a reliable and knowledgeable partner for any construction project. The store's commitment to quality, combined with its excellent customer service, makes it a great resource for anyone in need of construction materials.