The business is a well-established and popular perfume store located in Madrid City. The store offers a wide range of high-quality products, including handmade cosmetics, which are made with fresh fruits and vegetables. The store's commitment to ethical principles and sustainability is evident in its "naked products" line, which does not require packaging. The staff is friendly and knowledgeable, with some employees receiving special mention for their exceptional customer service.However, one customer had a disappointing experience, feeling that the staff did not provide adequate attention or recommendations. This incident was addressed by the store owner, who apologized and invited the customer to return.The store is easily accessible, with a wheelchair-accessible entrance and on-site services. It accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. The store is open from 10:00 to 21:00 from Monday to Friday, 10:00 to 21:00 on Saturday, and 11:00 to 21:00 on Sunday.The store has a strong online presence, with a website that allows customers to make purchases and explore products. The store's social media accounts are active, with regular updates and promotions.Overall, the store seems to be a popular destination for those seeking high-quality, ethical, and sustainable cosmetics. While there may be occasional lapses in customer service, the store's commitment to its values and its welcoming atmosphere make it a great place to shop.