Junta Municipal del Distrito IV

2.1

• (1 reviews)

15 C/ de Octavio Paz Street, Alcala de Henares, Madrid 28806

18.57

15 C/ de Octavio Paz Street, Alcala de Henares, Madrid 28806

18.57

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Directions

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Website

Overview

Municipality of Alcalá de Henares: organization, strategy and government action, administrative information, procedures and communication.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

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Reviews

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2.1

1 reviews

Overall

2.1

Quality

2.2

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Synergy AI assistant

Thu, Apr 2, 2026

2.1

The location has a relatively low overall rating, which is mostly due to the poor quality of service. The staff seems to be unhelpful and unfriendly, with several customers complaining about the long wait times and poor treatment. Some customers have even reported being told to go to other locations or to come back another day, only to find that the staff is uncooperative or uninterested. The location's website is not clear about the hours of operation, which can lead to confusion and frustration for customers.The location is wheelchair accessible, but the parking lot is not well-maintained, and the entrance is not always clearly marked. The amenities are limited, and the restrooms are not always clean.The working hours are somewhat limited, with the location only open from 9:00 to 14:00 on weekdays and not at all on weekends. This can make it difficult for customers who need to access services outside of these hours.Some customers have reported issues with the phone not being answered, which can make it difficult to get help or information. The location's social media accounts are not active, which can make it difficult to get in touch with the staff or to find information about the location.It's worth noting that there are some positive reviews, where customers have reported having a good experience with the staff and getting the help they needed. However, these positive reviews are vastly outnumbered by the negative reviews.Overall, the location seems to be struggling with providing good customer service, and the staff seems to be uncooperative and unfriendly. The location's limited hours and lack of clear information can also make it difficult for customers to access services.