This store is a great place to find a wide variety of toys for all ages. The staff is friendly and helpful, and they seem to genuinely care about finding the right gift for their customers. Some staff members, like Merce, are particularly exceptional, going above and beyond to provide excellent service. On the other hand, there have been some instances where customers have had a negative experience, such as being asked to wrap their own gifts or receiving poor customer service from certain employees. However, these incidents are relatively rare. The store's inventory is well-stocked, and they offer a 10% discount on their own brand's products, as well as a 20% discount for customers who present their family card. The store's location is convenient, with free parking available. Overall, Juguettos is a solid choice for anyone looking for a fun and engaging shopping experience.The one major issue that stands out is the occasional poor customer service, which can be frustrating for customers who expect a higher level of service.