This joyería is a great place to find high-quality engagement rings and handmade jewelry in Madrid. The selection of international watches from top brands is also impressive. The staff is friendly and helpful, with many customers praising the excellent service they received. Fran, in particular, has been mentioned as a great expert in relojes who provides excellent guidance to customers. The store is LGBTQ+ friendly and has a welcoming atmosphere. Some customers have mentioned that the prices are a bit higher than expected, but the quality of the products justifies the cost. However, one customer had a negative experience with a delayed delivery, which was not up to the store's usual standards. Overall, this is a great place to visit for anyone looking for a special piece of jewelry or a reliable watch repair service.