business or service...

Madrid

Iber Informatica - Computer Shop Hortaleza

4.8

• (1 reviews)

8 C. de Sta. Susana Street, Madrid, Madrid 28033

5.18

8 C. de Sta. Susana Street, Madrid, Madrid 28033

5.18

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Overview

Company specialized in the repair of computer equipment, such as computers, laptops, tablets, mobiles with own technical service and also with assistance at home of the client as well as to companies, professionals and individuals. Installation of networks, computer advice, sale and installation of computers to measure or first brands.Remote support, computer maintenance, virus cleaning, mobile repair.COMPUTER REPAIR AND MOBILE PHONE REPAIR.Sale of refurbished equipment. Delivery and collection service.Madrid - Hortaleza - Sanchinarro - Las Tablas - Valdebebas

Features

Credit cards

Debit cards

NFC mobile payments

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Electronics

Repair services

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Reviews

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4.8

1 reviews

Pricing

5.0

Overall

4.8

Innovativeness

4.9

Quality

4.4

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Synergy AI assistant

Fri, Apr 3, 2026

4.8

Iber Informatica is a professional electronics repair service located in Madrid, Spain. The company specializes in repairing computer equipment, including computers, laptops, tablets, and mobile devices, with a strong focus on customer satisfaction. Their services also include remote support, computer maintenance, virus cleaning, and mobile repair.From the client feedback, it is clear that the company takes pride in providing excellent customer service, with many customers praising their professionalism, honesty, and transparency. The technicians are described as being knowledgeable, efficient, and helpful, with a strong commitment to finding the best solution for each customer's needs.One notable feature of Iber Informatica is their willingness to go the extra mile to ensure customer satisfaction. For example, they offered to lend a customer a laptop while theirs was being repaired, and they were able to resolve a complex issue with a customer's computer despite initial challenges.The company also receives praise for their competitive pricing, with many customers feeling that they offer great value for the services provided. Additionally, the company's ability to innovate and adapt to new technologies is evident in their willingness to try new approaches and solutions.However, one issue that stands out is the risk of communication breakdowns, as highlighted by one customer who felt that they were not kept informed about the progress of their repair. This emphasizes the importance of clear and regular communication between customers and technicians.Overall, Iber Informatica is a reliable and trustworthy electronics repair service that prioritizes customer satisfaction and provides high-quality services at competitive prices. With their commitment to innovation and customer service, they are well-positioned to continue meeting the needs of their customers.