business or service...

Madrid

HUMANA Madrid Atocha Round 16

4.3

• (1 reviews)

16 Rda. de Atocha Street, Madrid, Madrid 28012

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Directions

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Website

Overview

Pet store

Features

NFC mobile payments

Accepts donations

Credit cards

Identifies as women-owned

Quick visit

LGBTQ+ friendly

Used goods

LGBTQ+ friendly

Identifies as women-owned

Wheelchair-accessible entrance

Transgender safe space

Debit cards

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Innovativeness

4.9

Pricing

4.8

Quality

4.2

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Synergy AI assistant

Thu, Apr 2, 2026

4.3

This business location is a well-rounded place to visit, offering a good overall experience. The quality of the second-hand items on sale is generally good, although there are some instances where the items may not meet expectations. The prices are very competitive, making it an attractive option for those on a budget. The business is also very innovative, with a strong focus on sustainability and social responsibility. However, there have been some issues with customer service, with one reviewer complaining about a staff member being unfriendly and unhelpful. It's worth noting that the business has a wide range of items on sale, including women's, men's, and children's clothing, as well as accessories and home textiles. The location is also wheelchair accessible and has a secure entrance. Despite some minor issues, this business is a great option for those looking for affordable, second-hand items with a conscience. However, one issue that stands out is the experience of one customer who was treated poorly by a staff member. The staff member was unfriendly and unhelpful, which is not what customers would expect from a business that prides itself on providing excellent customer service. This experience was unfortunate and could have been avoided with better training and customer service skills.