business or service...

Madrid

Hontoria Automocion SL

4.1

• (1 reviews)

32 C. de Longares Street, Madrid, Madrid 28022

5.04

32 C. de Longares Street, Madrid, Madrid 28022

5.04

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Overview

Talleres Hontoria is an official Renault-Dacia service in Madrid with many years of experience, both in mechanics workshops, car repair workshops, and body and paint workshops.We have two Renault and Dacia vehicle sales points and a dedicated mechanical workshop in Madrid to help you with all aspects, and keep your vehicle in perfect condition.We offer a wide range of services for the comprehensive maintenance of your vehicle.We work with all insurance companies.Come and get to know us!

Features

NFC mobile payments

Mechanic

Toilet

Credit cards

Oil change

Gender-neutral toilets

LGBTQ+ friendly

Appointments recommended

LGBTQ+ friendly

Wheelchair-accessible entrance

Transgender safe space

Debit cards

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Innovativeness

4.5

Quality

4.0

Pricing

5.0

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Synergy AI assistant

Wed, Apr 1, 2026

4.1

Talleres Hontoria is a well-established service provider in Madrid, offering a wide range of services for Renault and Dacia vehicles. The staff is friendly and welcoming, with a clear focus on customer satisfaction. They have a reputation for being reliable and efficient, with many customers praising their professionalism and attention to detail.The business has a good selection of amenities, including a toilet and a mechanic on site. They also offer various payment options, including NFC mobile payments, debit cards, and credit cards. The location is wheelchair-accessible and has a designated area for LGBTQ+ customers.However, some customers have reported difficulties with communication, with one reviewer stating that they felt misled by a sales representative. Another reviewer had a negative experience with a female staff member, who they felt was not very helpful. Despite these issues, the majority of reviews are positive, with customers praising the business for its quality work and good prices.It's worth noting that the business has a system in place for handling complaints and issues, with a clear process for addressing customer concerns. However, the way they handle difficult situations can be improved, as some customers have felt belittled or ignored.Overall, Talleres Hontoria is a solid choice for those looking for a reliable and efficient service provider in Madrid. However, customers should be prepared to communicate clearly and assertively to get the best results.