business or service...

Madrid

Factory Motor | Vehículos de Ocasión

4.5

• (1 reviews)

4 C. Castillo de Fuensaldaña Street, Las Rozas de Madrid, Madrid 28232

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Overview

Welcome to Factory Motor. We are a used car dealership with over 22 years of experience. We work with in-stock vehicles - with immediate delivery - and through car orders (including imports). All this with personalized and attentive pre- and post-sales treatment. Recently we have moved our facilities to an office, with the aim of updating to new sales methods and promoting an even more exclusive commercial activity with the customer. Therefore, we work through an appointment that can be requested by calling 617 351 945.We also have an Integrated Service for your vehicle. Managing the needs of plate, paint, tinted windows and mechanical workshop (among others).

Features

Credit cards

Debit cards

NFC mobile payments

Delivery

Appointment required

Used goods

Wheelchair-accessible entrance

Wheelchair-accessible car park

Gender-neutral toilets

Cheques

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.3

Pricing

4.9

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Synergy AI assistant

Wed, Apr 1, 2026

4.5

This business location is a used car dealership with over 22 years of experience. It has a wide range of vehicles in stock and offers personalized pre- and post-sales treatment. The staff is professional, attentive, and efficient. Many customers have praised the excellent service and attention they received. The business has a convenient location with wheelchair-accessible entrance and parking. However, there is one major issue with the business. One customer had a very negative experience with the business, claiming they were sold a car with hidden damage and then had trouble getting the business to take responsibility for the issue. The business responded to the customer's review, saying that they had no record of the sale and that the customer must have been mistaken about which business they bought from. However, the customer's story is not an isolated incident, as another customer had a similar experience.