The business has a convenient location on Ctra. M-404 de Titulcia a Chinchon km 52 Street, Chinchón City. The staff is very welcoming and seems to be passionate about their work, as they have over 12 years of experience in dog care and have invested in extensive training in education, psychology, and canine behavior modification.The customized canine boarding service is available in a family-friendly and cage-free environment, which is perfect for dogs that feel anxious or stressed in traditional kennels. The owners seem to prioritize the comfort and well-being of the dogs, as they mention that their dogs are treated like part of their family.However, one issue that needs to be addressed is the concern raised by one of the customers regarding the billing and payment process. The customer mentioned that they were billed for services they did not receive, and were even threatened with physical confrontation and social media defamation. This incident raises concerns about the business's customer service and communication skills.Despite this issue, the business has an overall positive reputation, with many customers praising the staff's professionalism, quality of care, and dedication to their work. The business seems to be committed to providing a safe and enjoyable environment for dogs, and many customers have reported that their pets have had a great time during their stays.Overall, De Perro a Perro seems to be a reputable and trustworthy business that prioritizes the well-being of dogs and their owners. However, they need to address the issue mentioned above to maintain a high level of customer satisfaction and trust.