Madrid
Concesionario Oficial KIA - Talleres de las Heras - Torrejón de Ardoz
11.74
11.74
Overview
Talleres de las Heras is the Official KIA Dealer for the entire Henares corridor, where we offer the professional and close service you need. In Talleres de las Heras, we have more than 30 years of experience in this sector, and 19 years of service to KIA, where the closeness of our human team and the best customer service is our presentation card, offering a quality service, close and increasingly equipped with greater guarantees for your vehicle. You can find our dealerships in Alcalá de Henares, Torrejón de Ardoz, and Coslada. We have the latest KIA models, as well as a wide range of used, new and Km 0 vehicles.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
In-store shopping
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Quality
Pricing
Overall
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The overall experience of visiting Talleres de las Heras is mostly positive. The staff seems to be knowledgeable and helpful, with many customers expressing their satisfaction with the service they received. The attention to detail and professionalism shown by staff members like Raúl, Manuel, and Sergio are notable, making customers feel valued and cared for. The atmosphere of the concesionario is welcoming, with customers appreciating the amicable and efficient service. One notable issue, however, is the concern with the discrepancy between promised and actual service times, which can be frustrating for customers. Despite this, the staff seems to make an effort to address customer needs and concerns, as seen in their responses to negative reviews. The dealership's commitment to customer satisfaction is evident in their responsiveness and willingness to resolve issues, which is commendable. However, there is a need for improvement in managing customer expectations and ensuring that promised services are delivered as scheduled. Overall, the experience of visiting Talleres de las Heras is generally positive, with the staff's professionalism and customer-centric approach being major strengths.
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