This is a well-organized tobacco shop with a vast selection of cigars, including almost 1000 types. The shop has a spectacular 100m2 humidor, which is a must-see for cigar enthusiasts. The staff is knowledgeable and willing to help, making recommendations based on customers' preferences. One of the standout features of this shop is its commitment to customer service. Despite some minor issues with pricing, the shop has consistently demonstrated a willingness to listen and resolve problems. This is evident in the way the staff handled a customer's error with their order, taking the time to check the stock and rectify the issue.The shop's selection of cigars is impressive, with a wide range of Cuban and new-world cigars available. The staff is happy to share their knowledge and provide recommendations, making it an excellent destination for both experienced and novice cigar enthusiasts.However, one area for improvement is the treatment of all customers, regardless of age or background. A recent review highlighted an issue with discriminatory treatment, which was promptly acknowledged and addressed by the shop. Overall, this is a top-notch tobacco shop that offers an excellent selection of cigars and exceptional customer service. While there is always room for improvement, this shop is a must-visit destination for anyone looking for a premium cigar experience.