This business location is disappointing in many ways. The staff seems to be unprofessional and unfriendly, with some clients describing them as "antipathetic" and "insensitive." The appointments and wait times are often a problem, with some clients waiting for hours to see a doctor. The facilities are also not well-maintained, with one client complaining about the lack of paper towels in the bathrooms.The working hours are from 8 am to 9 pm from Monday to Friday, but the business is often not open when clients need it. The staff seems to be unable to manage their time effectively, leading to long wait times and missed appointments. Some clients have also complained about the lack of empathy and understanding from the medical staff.The only positive aspect of this business is its pricing, which seems to be reasonable. However, this is not enough to make up for the numerous issues with the quality of service. Overall, this business location falls short in terms of quality and service, making it difficult to recommend.There are also accessibility issues with the business location. The wheelchair-accessible entrance, toilet, and car park are available, which is a positive aspect. However, the business's inability to manage appointments and wait times effectively can make it difficult for clients with mobility issues to access the services they need.One major issue that stands out is the business's lack of empathy and understanding for its clients. Some clients have reported feeling ridiculed and hounded by the medical staff, which is unacceptable. This lack of empathy and understanding can lead to a negative experience for clients, which can damage the reputation of the business.