This Bounce location is a convenient spot to store your luggage while exploring Madrid. The address is Building 1, Calle de Silva Street, making it easily accessible for tourists and locals alike. The service options include on-site storage, and the staff is friendly and helpful. One of the standout features of this location is its LGBTQ+ friendly and transgender safe space environment.The storage facility is available 24/7, which is perfect for those who want to drop off their bags at any time. The seamless QR-code system makes drop-off and pickup fast and secure. The facility is also protected up to $10,000 in case of theft, loss, or damage.The price is reasonable and competitive, making it a great value for the service. The location is well-located, with many restaurants and attractions nearby. However, there was one issue with a customer's bag being returned with a wet mop on top of it, which was not properly addressed by the staff. Despite this, the majority of customers have had a positive experience with the service.The facility is open from midnight to midnight every day, and the staff is available to help with any questions or concerns 24/7. They accept various payment methods, including debit/credit cards, Apple Pay, and PayPal. Overall, this Bounce location is a great option for anyone looking for a secure and convenient place to store their luggage while exploring Madrid.