Madrid
Bank of Spain
4.64
4.64
Overview
Welcome to the Bank of Spain, the national central bank and supervisor of the Spanish banking system together with the European Central Bank (ECB) within the framework of the Single Supervisory Mechanism (SSM).
Features
Wheelchair-accessible entrance
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Quality
Overall
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This place is quite central and the building is easily accessible, with a wheelchair-accessible entrance. Unfortunately, the quality of service has been reported to be inconsistent. Some visitors have experienced poor phone service, with one employee even refusing to help a customer who needed a coffee break. There have been reports of security guards being unfriendly, even to cleaning staff. On the other hand, some customers have praised the friendliness of the employees. The prices of the services seem to be standard and reasonable, although there have been complaints about the cost of some services. The bank's efforts to innovate and improve services seem to be lacking, with some visitors experiencing difficulty sending forms and encountering technical issues. The area around the bank is bustling and has good public transportation links. Despite its central location, the bank's parking area is not accessible and causes traffic congestion.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Financial Service
Banks
Bank
Banco
Central bank
Contact business
1
