Madrid
Banco Cetelem, S.A.U. (BNP Paribas Personal Finance España)
1.12
1.12
Overview
At Cetelem, we offer personal loans, card management, insurance and banking products such as current accounts, savings accounts and deposits, all 100% digital.We also launch BaaS (Banking As A Service) to offer innovative financial solutions in digital banking. We are present in over 9,000 points of sale and 2,000 concessionaires.BNP Paribas Personal Finance, working in Spain under the legal name Banco Cetelem S.A.U, and known in the Spanish market as the commercial brand Cetelem.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Appointment required
On-site parking
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Quality
Overall
Pricing
Innovativeness
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This business has a good overall rating, but there is a discrepancy between the quality and innovativeness scores, which may indicate some room for improvement in this area. The pricing is a strong point, making it an attractive option for customers. However, some customers have reported issues with the company's customer service and attention to detail, which may impact their overall experience.The business has a wide range of services, including personal loans, card management, insurance, and banking products, which are all available 100% digitally. They also offer BaaS (Banking As A Service) to provide innovative financial solutions in digital banking.One of the strengths of this business is its LGBTQ+ friendly environment, with wheelchair accessible restrooms, parking, and entrance. This makes it a welcoming space for all customers. However, some customers have reported issues with the company's customer service and attention to detail, which may impact their overall experience.Some customers have praised the company's quick and efficient service, as well as its helpful and attentive staff. However, others have reported issues with delays and lack of communication, which can be frustrating.The business has a wide range of working hours, including Monday to Friday from 9:00 am to 3:00 pm, which should make it easy for customers to visit. However, the lack of weekend hours may be a drawback for some.Overall, this business has a lot to offer, but may need to work on its customer service and attention to detail to improve its overall rating.
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Hours
Closed
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