Madrid
Apple Xanadú
14.29
14.29
Overview
Apple retail store selling iPhones, iPads & more in sleekly designed spaces.
Features
Debit cards
NFC mobile payments
Delivery
Quick visit
In-store shopping
Repair services
Wheelchair-accessible entrance
Wheelchair-accessible car park
On-site services
In-store pick-up
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Quality
Pricing
Innovativeness
Overall
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This Apple retail store is located in the Xanadú shopping center in Madrid, Spain. The store offers a wide range of Apple products, including iPhones, iPads, and Macs. The staff is knowledgeable and friendly, with some employees receiving praise for their exceptional customer service.Some customers have reported issues with the repair service, with one customer claiming that their phone was not properly fixed and they were not informed about the issue. However, other customers have had positive experiences with the repair service, with one customer reporting that their issue was resolved quickly and efficiently.The store's pricing is generally considered to be fair, with customers noting that the prices are competitive with other Apple stores. However, some customers have reported issues with the store's payment system, with one customer claiming that their debit card was not accepted.The store's innovativeness is evident in its sleek and modern design, with a focus on creating an immersive and engaging customer experience. However, some customers have reported that the store's layout can be confusing and difficult to navigate.One issue that has been reported by some customers is the store's lack of transparency when it comes to repairs and warranties. Some customers have reported being told that their issue was not covered by the warranty, only to later discover that it was indeed covered. This lack of transparency can be frustrating and confusing for customers.Overall, this Apple retail store is a good option for customers looking to purchase Apple products or get their devices repaired. However, customers should be aware of the potential issues with the store's repair service and payment system, and should ask questions if they are unsure about anything.
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