The location is wheelchair-accessible, which is a positive feature. However, it seems to be facing some issues with customer satisfaction. Many customers have reported poor service, with some even stating that the branch is often closed despite being open to the public. Some have also expressed frustration with the handling of customer transactions, with long wait times and unfriendly staff. One customer has reported feeling abandoned by the bank, which has left the community without service. Despite the lack of third-party ratings, these customer feedbacks raise some concerns about the quality of service provided. The phone number listed is +34945265698, and the bank's website can be found at https://portal.kutxabank.es/cs/Satellite/kb/es/particulares?utm_source=gmybusiness. The Kutxabank website also provides information on how to contact them, including their email address and other phone numbers for specific services. Unfortunately, the branch's hours of operation seem to be a major issue, with some customers reporting that it is often closed outside of regular hours.