This English academy in Madrid offers a unique experience, allowing students to choose their own schedule and attend classes in person or via video conference. With 28 academies across various cities, students can learn English in a fun, easy, and effective way. The academy has a friendly and supportive atmosphere, with highly motivated staff who are committed to helping students achieve their goals.The staff, including Kamila and other consultants, are praised for their excellent customer service and ability to adapt to individual needs. They are described as amiable, patient, and professional. The academy's flexible payment plan is also a significant advantage.Many students have reported significant progress in their English language skills, with some even achieving impressive results, such as passing from B2 to C1 level. The academy's teaching methods and materials are praised for being engaging, easy to understand, and tailored to individual needs.However, some students have reported issues with certain staff members, citing poor treatment or lack of professionalism. One student mentioned a particularly unpleasant experience with Kamila, citing her behavior as "muy mal amanerada." Another student had a negative experience with Kamila as well, stating that she was "no buena en el trato."Despite these isolated incidents, the majority of students have reported positive experiences, with many praising the academy's friendly and supportive atmosphere. Some have even credited Kamila and other staff members with helping them overcome their fears and achieve their goals.In summary, What's Up! English Academy Madrid offers a unique and supportive learning environment, with highly motivated staff and flexible payment options. While some students have reported issues with certain staff members, the majority of students have reported positive experiences and significant progress in their English language skills.