Madrid
VYSUAL PRINTING SHOP Alcorcon
Overview
More than a decade serving our clients has made us leaders in design, creativity, graphic communication and printing. Optimize your brand image and achieve better results.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
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Overall
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This printing shop has been in business for over a decade, serving their clients with design, creativity, and graphic communication. However, recent customer experiences suggest a decline in quality of service. Many clients have reported unfriendly staff, long wait times, and unmet expectations. Some have even mentioned being told to come back the next day or the following morning, only to be met with the same response. This lack of reliability and attention to customers is disappointing. While some clients have had positive experiences, particularly with a staff member named Sandra, the overall trend suggests a need for improvement. A major issue is the inconsistent service and hours of operation, with some clients being turned away when they arrive close to closing time. This is a significant problem that needs to be addressed. A notable issue is the inconsistent service and hours of operation. Clients have reported being told to come back the next day or the following morning, only to be met with the same response when they return. This lack of reliability and attention to customers is disappointing.The shop's location, Building I, C. Príncipe Don Juan Carlos, I, 6 Street, Apartment 6, Alcorcón City, makes it easily accessible, and the features such as wheelchair accessible entrance make it welcoming to all. The shop also accepts various payment methods, including credit cards, NFC mobile payments, and debit cards.However, the overall rating of 2.6 suggests that there is room for improvement in terms of quality of service and customer satisfaction. Clients are expecting a more reliable and attentive experience, and the shop's management should take steps to address these issues. Some clients have praised the shop's services, particularly with printing and encuadernar (binding) of books. They have appreciated the staff's professionalism and helpfulness. However, these positive experiences are outweighed by the numerous complaints about the service and hours of operation. Overall, while this printing shop has the potential to provide excellent services, its current state of inconsistent service and hours of operation is a significant issue that needs to be addressed. Clients are expecting a more reliable and attentive experience, and the shop's management should take steps to improve customer satisfaction.
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