Madrid
Volvo Auto Elia
3.81
3.81
Overview
Official Volvo dealership in Madrid, if you are thinking of buying a Volvo and looking for a trusted dealership, Auto Elia is the official leader in Spain since 1989. The numerous awards and distinctions received, where our services and facilities are valued, endorse us. But what is most important to us is that we have over 18,600 satisfied customers. Auto Elia offers a wide network of official dealerships of the Volvo brand in Madrid Capital, where you can find different models and versions of Volvo.
Features
NFC mobile payments
Car rental
Transgender safespace
Credit cards
Oil change
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
LGBTQ+ friendly
Used goods
LGBTQ+ friendly
Car wash
Debit cards
Delivery
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The business under review is Auto Elia, an official Volvo dealership in Madrid, Spain. They have been in operation since 1989 and have received numerous awards and distinctions for their services and facilities. With over 18,600 satisfied customers, Auto Elia offers a wide range of Volvo models and versions through their network of official dealerships in Madrid Capital.Their business hours are Monday to Friday from 8:00 AM to 2:00 PM and 4:00 PM to 8:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The business also features a wheelchair-accessible parking lot and entrance.One notable aspect of Auto Elia is their LGBTQ+ friendly environment, making them a welcoming space for diverse customers. However, there is one issue that stands out, where a customer experienced poor service and a lack of professionalism from the staff. Despite this, the majority of customers have had positive experiences, praising the business's excellent attention to detail, promptness, and exceptional customer service.Some customers have mentioned that the staff is very professional, friendly, and willing to explain the work to be done. The business has also received praise for its quick service and thorough inspections. However, there are a few instances where customers have reported issues with the business's diagnosis and repair work, leading to additional costs and inconvenience.Overall, Auto Elia appears to be a reputable business with a strong commitment to customer satisfaction. While there are some areas for improvement, the majority of customers have had positive experiences with the business.
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