VOLKSWAGEN FERPER

4.2

• (1 reviews)

14 C. del Cabo Rufino Lázaro Street, Las Rozas de Madrid, Madrid 28232

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Overview

Come and discover our facilities in Las Rozas de Madrid, where we put at your disposal a wide range of new cars such as T-Cross, New Polo, Golf, T-Roc or the ID.3, ID.4, ID.5 and ID. Buzz electric car range. Don't wait any longer and come to visit us here you can enjoy always excellent attention Ferper - Official Volkswagen Dealer in Las Rozas de Madrid.

Features

Credit cards

Debit cards

NFC mobile payments

Used goods

Wheelchair-accessible entrance

Wheelchair-accessible car park

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

3.1

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Wed, Apr 1, 2026

4.2

This location is well-established and reliable, but it needs some improvement in terms of the quality of its services. The staff seems to be well-informed about the products they offer, which is a plus, but it's not clear if they have enough knowledge to provide expert advice. On the other hand, the prices are very competitive, and the innovative solutions offered are great, but there's room for improvement. The location's biggest drawback is that it's not very transparent, and some customers have reported issues with the quality of the repairs.The clients' feedback shows that the location is known for its excellent customer service, with many clients praising the helpful and friendly staff. Some clients have reported positive experiences with the staff's professionalism and ability to resolve issues quickly. However, there are also some negative reviews that highlight issues with the quality of the services, such as a client who reported a problem with a repair that was not properly done.The location's facilities are well-maintained and modern, with a wide range of products on display. The payment methods available are convenient, and the accessibility features are a plus. However, there have been some issues with communication, such as a client who reported that they were not informed about the status of their repair.One of the issues with this location is the lack of transparency in their services. Some clients have reported being given incorrect or misleading information, which has led to frustration and mistrust. This is a major concern, as it can lead to a breakdown in the relationship between the client and the location.To improve, the location should focus on providing high-quality services that meet the clients' expectations. This can be achieved by investing in training and development for the staff, as well as implementing clear and transparent communication channels. By doing so, the location can build trust with its clients and establish a reputation as a reliable and trustworthy provider of automotive services.