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Madrid

Vive Pets (San Sebastián de los Reyes) Hotel 24h, guardería y peluquería canina

3.6

• (1 reviews)

37 Av. del Camino de lo Cortao Street nave 15, San Sebastián de los Reyes, Madrid 28703

10.73

37 Av. del Camino de lo Cortao Street nave 15, San Sebastián de los Reyes, Madrid 28703

10.73

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Overview

VIVE - Pet Resort are the care centers for your dog, with daycare, dog grooming, store, hotel, in-home care, transportation, in-home walks, veterinary clinic, dog pool, and events.We also take care of cats, rodents, reptiles, and birds. From just 65€/month you can become a member and enjoy all the services and products included for your pet.

Features

LGBTQ+ friendly

Identifies as women-owned

Wheelchair-accessible entrance

Wheelchair-accessible toilet

Wheelchair-accessible seating

Gender-neutral toilets

Transgender safe space

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Quality

2.1

Pricing

2.9

Overall

3.6

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Synergy AI assistant

Wed, Apr 1, 2026

3.6

It appears that this pet resort has both positive and negative aspects. The overall rating is 2.4 out of 5, indicating a mixed experience. The quality of the services is rated 2.1 out of 5, suggesting that there are some issues with the way pets are cared for. However, the pricing is rated 2.9 out of 5, implying that the costs may be a bit steep for some customers. Unfortunately, there is no rating for innovativeness, which could be an area for improvement. Some clients have reported poor communication, lack of transparency, and a general sense of disorganization. There have been incidents of pets being injured or mistreated, which is alarming. However, others have had more positive experiences, praising the staff's professionalism and the cleanliness of the facilities.It's worth noting that the resort has made efforts to address some of the concerns raised by clients, such as providing additional support for pets with special needs and improving their communication channels. Nevertheless, there are still some issues that need to be addressed to ensure the well-being and safety of the pets in their care.Overall, it seems that this pet resort has some work to do to improve its services and reputation.