The business offers a wide variety of sweet and savory options, making it a great destination for those with different tastes. The bakery and pastry shop section is well-stocked and visually appealing, with many traditional Spanish desserts and pastries. The staff is friendly and welcoming, with many customers praising the excellent service they received.Some customers have noted that the business can get quite crowded, especially during peak hours, which may make it difficult to find a seat or order efficiently. However, the staff seems to handle the crowds well, and the atmosphere remains pleasant despite the chaos.The business has a good reputation for being LGBTQ+ friendly, and many customers have praised the welcoming atmosphere and inclusive staff. The location is also convenient, with a short walking distance from the Glorieta de Bilbao.Some customers have mentioned that the business can be a bit pricey, especially for take-out or delivery orders. However, the quality of the food and the portion sizes seem to justify the prices.Overall, the business seems to offer a great experience for those looking for a traditional Spanish dessert or pastry. The staff is friendly, the atmosphere is welcoming, and the options are diverse. However, the business may benefit from improving its efficiency during peak hours and offering more affordable options for customers.One issue that has been noted by some customers is the lack of air conditioning in the business, which can make it uncomfortable to dine during hot summer days. The business has been aware of this issue and has made efforts to address it.