This company has a solid reputation, with an overall score of 4.2 out of 5. Their commitment to quality is evident in their work, although some customers have experienced minor issues. Pricing is a strong suit, with many clients praising the competitive prices. The company's willingness to innovate and adapt to clients' needs is also commendable.The staff at VidrioSystem is professional and courteous, with some clients mentioning excellent service from specific individuals. However, there have been instances of poor communication and slow response times from the company's customer service.One of the main concerns is the quality of the work, with some clients experiencing issues with the installation or the materials used. While the company takes responsibility for their mistakes, it's essential to ensure that all customers are satisfied with the final result.The company's commitment to customer satisfaction is evident in their willingness to go above and beyond to resolve issues. However, this can be inconsistent, and some clients have reported feeling neglected or ignored.Overall, VidrioSystem is a reputable company with a strong reputation, but it's crucial to be aware of the potential issues and communicate clearly with the company to ensure a smooth experience.It's worth noting that the company has received several complaints about their customer service, including long wait times and unhelpful staff. This is a significant concern and should be addressed to maintain a high level of customer satisfaction.