This travel agency, Delights Travel, offers a great overall experience. The quality of their services is very high, with many clients praising the professionalism and attentiveness of their staff. The pricing seems to be reasonable, with some clients mentioning that they were able to find good deals on their trips. The agency also seems to be innovative in its approach, offering unique and personalized travel experiences. However, there is one issue - on rare occasions, clients have reported that the staff's initial consultation can be a bit pushy, with some even feeling pressured to consider more expensive options without being asked about their budget.The agency is located in a convenient building in Madrid City, and the working hours are clearly listed. The staff is also very friendly and welcoming, with many clients mentioning that they felt at ease when working with them. The agency is also LGBTQ+ friendly and has a trans safe space, which is a great feature for travelers from the community.Many clients have praised the agency's ability to tailor-make trips to their needs, and the staff's attention to detail is impressive. They have also been known to go above and beyond to ensure that their clients have a smooth and enjoyable trip.Overall, Delights Travel is a great option for anyone looking for a personalized and high-quality travel experience. Just be aware that on rare occasions, the initial consultation may feel a bit pushy.