The business location is a veterinary hospital that offers a range of services for small animals, including hospitalization, advanced surgery, and imaging diagnosis. The team is available 24/7 and is prepared to attend to emergencies. However, some clients have reported issues with the professionalism and empathy of the staff, particularly the reception staff. One client mentioned being told that their pet's issue was not urgent, despite having to wait an hour and a half to be seen. Another client reported being treated coldly by the staff and having their pet's examination performed in a cut-rate manner. The prices at the hospital are high, but some clients feel that they are worth it for the quality of care received. The hospital has a good selection of features, including a wheelchair-accessible entrance and a toilet. However, some clients have reported issues with the appointment system, with some being told to wait longer than others despite having an appointment. Overall, the hospital receives a mixed review from clients, with some praising the professionalism and quality of care, while others report issues with the staff and prices. The hospital has a 24/7 service available for emergency cases, and the team is prepared to attend to these situations. However, the hospital has received negative reviews regarding the cold and unprofessional treatment of some staff members. One client reported having to wait over an hour to be seen, despite having an appointment. Another client was told that their pet's issue was not urgent, despite having to wait an hour and a half to be seen.