Madrid
Veterinary Clinic Surbatán
2.80
2.80
Overview
Veterinary clinic in Madrid specializing in Oncology. Surgery. General medicine. Digestive system. Feline medicine. Traumatology... Over 30 years of experience backs us up.
Features
Wheelchair accessible entrance
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
Appointment required
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Quality
Pricing
Innovativeness
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The business location of Veterinario, Medical Service, Animal hospital, Pets Service, Veterinary Clinics, Veterinarian, Oncologist, Oncology at Building 101, C. de Cebreros Street, Madrid City is a reliable place for pet owners. The overall rating of 4.0 out of 5 reflects the positive and negative experiences of clients. Some of the strengths of the business include high-quality service, with a rating of 3.9 out of 5. The staff is described as professional, friendly, and caring, especially towards the animals. They are also known for their expertise in oncology, with several clients praising the professionalism and quality of care provided by the veterinarians, particularly Sandra and Noemí. The pricing of the services is also rated highly, with a score of 4.5 out of 5. Clients appreciate the affordability of the services, especially compared to other veterinary clinics. The business is also commended for its transparency and honesty in handling billing and payment.However, there are some areas for improvement. Some clients have expressed dissatisfaction with the communication and responsiveness of the business. One client mentioned that they were not contacted to reschedule an appointment, and another client was not kept informed about the status of their pet's treatment. Additionally, there have been some issues with the business's ability to handle complex cases. One client mentioned that their pet's condition was not properly diagnosed, and another client felt that the business was not able to provide the necessary care for their pet's condition. In terms of innovativeness, the business scores 4.7 out of 5. Clients praise the business's willingness to try new treatments and approaches, and its commitment to staying up-to-date with the latest medical advancements.Overall, the business location of Veterinario, Medical Service, Animal hospital, Pets Service, Veterinary Clinics, Veterinarian, Oncologist, Oncology at Building 101, C. de Cebreros Street, Madrid City is a reliable and trustworthy place for pet owners. However, it could benefit from improving its communication and responsiveness, as well as its ability to handle complex cases.
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