Madrid
Veterinary Clinic Los Cantos
8.40
8.40
Overview
HONESTY, HUMILITY, COMPASSION AND A GOOD VETERINARY CLINIC.Almudena Castellanos Velasco and Claudio Barrio Botana opened the first clinic in June 1994. After 11 years in a small location, we acquired a 150-square-meter location, which represents a significant leap in terms of clinic equipment, as well as an improvement in service quality.We thank the people who trusted us, without whose trust this would not have been possible.We appreciate all reviews of any kind, as long as they are not false, leaving no one without a response. Irresponsible or data-less reviews will be responded to in the same measure.
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Free street parking
Onsite services
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Appointment required
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Pricing
Quality
Innovativeness
Overall
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This business location provides good services, but its overall rating could be improved. The quality of services is high, which is a positive point. However, some clients have reported issues with the way they were treated by staff, which has negatively affected their overall experience. Pricing seems to be reasonable, as many clients have mentioned that they are satisfied with the costs. The business appears to be innovative in its approach, with a focus on providing a safe and welcoming space for all clients, including those from the LGBTQ+ community.The business has a strong reputation, with many clients singing its praises. Claudio and Almudena, the owners, seem to be dedicated to providing the best possible care for animals and their owners. However, there have been some negative reviews from clients who felt that they were not treated with respect or kindness by staff. These incidents have had a significant impact on the overall rating of the business.Despite these issues, the business appears to be well-run and efficient. The staff are knowledgeable and experienced, and the facilities are clean and well-maintained. The business also seems to be committed to providing a safe and welcoming space for all clients, which is a positive aspect.One issue that has been raised by some clients is the fact that the business can be quite busy, which can lead to long wait times. However, this is not a major issue, and the business seems to be working to address it.Overall, this business location provides good services, but it could be improved by addressing the issues with staff treatment and providing more efficient service. With some tweaks, it has the potential to be a top-rated business.
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