The business has an urban store for professional and personal sales of building products. The store is wheelchair-accessible and offers various services, including board cutting, tool rental, and transportation to the construction site. The business is open from 7 am to 8 pm from Monday to Friday and from 8 am to 1:30 pm on Saturdays. There are a few issues with the service, as some clients reported long waiting times and unprofessional staff. One client mentioned that the staff spoke disrespectfully to them, and another client had to wait 30 minutes to pay for a small purchase. On the other hand, many clients were satisfied with the service, reporting helpful staff, a wide range of products, and good prices.