Madrid
Venta coches de segunda mano - ocasión - híbridos - Autoplanet Leganés I
7.60
7.60
Overview
At Autoplanet, we buy and sell used, nearly new, inspected and guaranteed cars.
Features
Credit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
Free parking lot
Delivery
Free street parking
In-store shopping
Used goods
Photos & videos
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Pricing
Quality
Overall
Innovativeness
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I had a positive experience with Autoplanet in Leganés. The staff is very helpful and attentive, always ready to answer my questions and provide guidance throughout the process. They have a wide variety of cars to choose from, and they make sure to explain the condition and history of each vehicle thoroughly. I also appreciated the flexibility in terms of financing options, which made it easier for me to find a solution that worked for me.The working hours are convenient, with a range of times available on weekdays and a single slot on Saturdays. However, it's worth noting that they are not open on Sundays.One thing that stood out to me was the good condition of the cars. The staff takes care to ensure that each vehicle is well-maintained and presented in a clean and tidy state.A significant highlight is the excellent customer service. The staff is very friendly and welcoming, making you feel at ease from the moment you arrive. They take the time to explain everything clearly and patiently, answering any questions you may have.One thing that could be improved is the quality of some of the cars. While most of the vehicles I saw were in good condition, a few had some issues that were not immediately apparent. This could be a concern for some buyers, so it's essential to inspect the car thoroughly before making a purchase.Regarding pricing, Autoplanet seems to offer competitive prices compared to other used car dealerships in the area. They also have a flexible pricing policy, which allows them to work with customers to find a price that suits their budget.Overall, I would recommend Autoplanet to anyone looking for a hassle-free car-buying experience. While there are some areas for improvement, the positives far outweigh the negatives, and I would not hesitate to return in the future.A notable issue was a client's complaint about the sales tactics used by Autoplanet. They claimed that the sales team had offered a car with certain conditions, but when they went to finalize the sale, the conditions had changed, and the price had increased. This created a sense of distrust and uncertainty, which could be damaging to the business's reputation.
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