It seems that Urbanitae is a real estate investment platform that allows individuals to invest in large projects with small amounts. The location is wheelchair-accessible, which is a plus. However, the quality of the service has been a major issue for many clients. Several reviewers have reported difficulties with investing in the projects they wanted, with some even getting blocked out due to high demand. The platform's transparency has also been questioned, with some clients complaining about unclear information and lack of communication. While the pricing seems reasonable, the overall experience has been marred by delays, rejections, and difficulties in getting refunds. The innovativeness of the platform has been a mixed bag, with some reviewers praising its ease of use and others criticizing its limitations. There is a major issue with Urbanitae, as several reviewers have reported difficulties in investing, delayed refunds, and unclear communication. This has led to a loss of trust among some clients and a negative overall experience. Despite some positive comments about the platform's ease of use, the issues mentioned above are significant and need to be addressed.