This UPS Coslada location is a disappointment, given the reputation of the UPS brand. The quality of service is subpar, with many customers experiencing issues with delivery, such as packages being marked as delivered when they were not, or not being delivered at all. The company's inability to communicate effectively with customers is also a major concern, with many customers reporting difficulty in getting in touch with the customer service department. While the pricing is reasonable, it is not enough to make up for the poor service. The lack of innovativeness in the company's approach to customer service is also notable, with many customers feeling that the company is not doing enough to address their concerns. The only positive aspect of this location is the availability of a counter for shipping needs, which is a useful feature for customers who need to send packages quickly. However, even this is not enough to make up for the many issues that customers have reported with this location. It is recommended that customers consider using an alternative shipping service due to the poor quality of service provided by this location.