Ugenasa

4.4

• (1 reviews)

4 C. de la Canaleja Street, Alcorcón, Madrid 28921

7.89

4 C. de la Canaleja Street, Alcorcón, Madrid 28921

7.89

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Overview

Official Technical Service Karcher, Kranzle, Gardena, Polti, KitchenAid, Oster...Repair of household appliances.Installation, maintenance and repair of air conditioning.Repair of small household appliances.Sale of spare parts in store.

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4.4

1 reviews

Innovativeness

4.5

Pricing

5.0

Overall

4.4

Quality

3.5

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Synergy AI assistant

Fri, Apr 3, 2026

4.4

The business is a service center that offers various services including appliance repair, air conditioning installation and repair, and small household appliance repair. They have a wide range of products including Karcher, Kranzle, Gardena, Polti, KitchenAid, and Oster. The business has a physical location in Alcorcón City and is open during regular business hours, Monday to Friday.The quality of the service provided by the business is generally good, with many customers praising the professionalism and expertise of the technicians. However, there is one instance where a customer was not satisfied with the service, claiming that the technician did not do a good job and left the issue unresolved.The pricing of the business is competitive, with many customers praising the reasonable prices and the fact that they are upfront about the costs. However, one customer felt that the business was trying to take advantage of them by charging extra for services.The business is innovative in the sense that they offer a wide range of services and have a strong online presence, including a website and social media accounts. They also offer NFC mobile payments and credit card payments, making it easy for customers to pay for their services.The only issue that stood out was a customer who felt that the business was trying to take advantage of them by charging extra for services. Another customer had a negative experience with the business, claiming that the technician did not do a good job and left the issue unresolved. However, the majority of the customers had a positive experience with the business and praised their professionalism and expertise.