Madrid
UFD Distribución Electricidad, SA
4.43
4.43
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The business location is a disappointment, with various complaints about the service. There are issues with the accuracy of electricity consumption readings, with some clients reporting estimated readings for extended periods. The company's ability to manage and resolve customer complaints is also a concern. Several clients have experienced delays in receiving necessary services, such as connection installations and maintenance visits. There are also reports of unprofessional behavior from customer support staff. One major issue is the lack of attention to customer needs and the failure to provide solutions to ongoing problems. Despite the clear need for improvement, the business location has failed to address these concerns, resulting in a negative experience for many customers.
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