Tourist Office Atocha Station

4.1

• (1 reviews)

Pl. del Emperador Carlos V Street, Madrid, Madrid 28012

0.83

Pl. del Emperador Carlos V Street, Madrid, Madrid 28012

0.83

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Directions

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Website

Overview

Official tourism and promotion portal of the Community of Madrid

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair-accessible entrance

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Quality

3.8

Overall

4.1

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Synergy AI assistant

Wed, Apr 1, 2026

4.1

This office is a valuable resource for tourists visiting Madrid. The staff is generally very helpful and friendly, with many employees receiving praise for their professionalism and knowledge. Patricia, in particular, is often mentioned as a standout employee who goes above and beyond to assist visitors. The office is well-equipped with modern payment methods, including NFC mobile payments, debit cards, and credit cards. The entrance is wheelchair-accessible, making it convenient for visitors with mobility issues. The working hours are consistent, with the office open from 8am to 8pm on weekdays and 8am to 3:30pm on Saturdays. One of the issues is the lack of clear signage to direct visitors to the office. Some visitors have reported difficulty finding the office, which can be frustrating.