TIPSA VALLECAS (Aspit Mensajeros)

1.7

• (1 reviews)

16 C. Gamonal Street, Madrid, Madrid 28031

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Overview

TIPSA is a company specialized in comprehensive urgent transportation services of lightweight packages, mail and documentation, both at national and international levels.

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1.7

1 reviews

Overall

1.7

Innovativeness

1.6

Quality

1.1

Pricing

1.4

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Synergy AI assistant

Fri, Apr 3, 2026

1.7

This location of TIPSA has been consistently disappointing for many customers. Despite their claims of providing urgent transportation services, the reality is far from it. The company's handling of packages and communication with customers has been marred by mistakes, delays, and a complete lack of concern for the client's time.Multiple customers have reported being told that their packages had been delivered, only to find that they had not been received. In some cases, customers have been marked as "absent" despite being at home waiting for the delivery. The company's phone lines are often unresponsive, and when customers do manage to get in touch, they are met with excuses and a complete lack of accountability.The company's website and office hours suggest a level of organization and professionalism, but the reality on the ground is a chaotic and customer-unfriendly experience. Despite the complaints, TIPSA continues to operate with a seeming lack of concern for their customers' experience.One of the main issues with TIPSA is their inconsistent and unreliable communication. They often fail to notify customers of delivery attempts, and when they do, the information is frequently incorrect. This lack of transparency and accountability has led to frustration and mistrust among customers.It is clear that TIPSA has a long way to go in terms of improving their services and customer satisfaction. Until they address these issues, they will continue to struggle to gain the trust of their customers.**Issue:** TIPSA's communication and delivery processes are marred by mistakes, delays, and a complete lack of concern for the client's time.