The provided information suggests a disappointing experience with TIPSA's Mejorada del Campo location. The overall rating is 2.2, indicating a subpar service. The quality of service is also rated low at 2.1, suggesting frequent issues with deliveries, communication, and professionalism.Clients have reported issues such as delayed deliveries, unresponsive customer service, and poor communication. Some have experienced packages being marked as delivered when they were not, or being told that the package could not be delivered due to incorrect addresses, even when the addresses were correct.There have been instances where clients were not contacted or notified about the status of their packages, leading to frustration and wasted time. Some have even had to visit the Mejorada del Campo location in person to resolve issues, which is inconvenient for customers.One client experienced a severe issue where their package was damaged, with the carrier allegedly claiming that the damage was not their responsibility.Some clients have noted that the service is slow, with packages taking an unusually long time to arrive, even when using the fastest delivery options. Others have experienced issues with the company's website and mobile app, which can make it difficult to track packages and communicate with the company.It is worth noting that the company has a feature for customers to pick up their packages at the location, which can be convenient for some customers. However, this feature may not be useful for customers who need to receive their packages at their homes or workplaces.The innovation and pricing scores are not available, as there is not enough information provided to assess these aspects of the service.Overall, it appears that TIPSA's Mejorada del Campo location has significant room for improvement in terms of quality and service. Clients are advised to approach with caution and to carefully review the company's policies and procedures before using their services.