Madrid
Tintorerías Roma
2.05
2.05
Overview
We have been in the sector since 1988 with great experience and an important and select portfolio of clients, both individuals and companies: Acciona, La Caixa, Mutua Madrileña, Loewe, Escada, David Delfin, Cartier, National Energy Commission, ONCE, etc.Our goal is to offer a service that makes our clients fully trust that their garments are clean, disinfected, ironed and prepared for delivery as if they were new. We dare to say that sometimes, almost better than new, since one of our greatest achievements is to make an exquisite stain removal and ironing.
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Debit cards
NFC mobile payments
Onsite services
Online estimates
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The business location appears to be a reputable and experienced laundry and cleaning service with a long history in the sector. With a maximum goal of offering a service that makes clients fully trust that their garments are clean, disinfected, ironed, and prepared for delivery as if they were new, the business seems to deliver on its promises.While there are some reports of successful stain removal and ironing, some clients have experienced issues with the quality of the service, with one client even reporting that two pairs of pants were ruined, with literal holes in one. However, the vast majority of clients have reported excellent service, with many praising the professionalism, attentiveness, and quality of the work.The business seems to be well-organized and offers a range of services, including onsite and online estimates. It also accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.On the downside, there have been reports of some clients experiencing delays in receiving their cleaned items, with one client waiting over three weeks for their alfombras to be returned. However, the business has generally been responsive to client concerns, with owners often apologizing and offering explanations for any issues.Overall, this business appears to be a solid option for those in need of laundry and cleaning services, with a strong focus on quality and customer satisfaction. However, it is essential to be aware of the potential for some issues and to communicate clearly with the business to ensure that any problems are addressed promptly.
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