Madrid
Tintorería 5àsec
4.91
4.91
Overview
Your laundry and dry cleaning service: home clothes, dresses, clothes repair...
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
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Pricing
Innovativeness
Overall
Quality
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This laundry and dry cleaning service has a good overall rating, indicating a solid reputation in the area. Its quality score is slightly lower, which might be due to a few isolated incidents where customers were not entirely satisfied with the final result of their cleaning. The business scores high in terms of pricing, suggesting that it is competitive and offers good value for money. However, the innovativeness score could be improved, implying that there is room for the business to adopt new technologies and methods to stay ahead of the competition. The business has a wide range of services available, including laundry wash and fold, special care fabric cleaning, and alterations. Customers have praised the friendly and helpful staff, as well as the convenient location of the business, with one reviewer noting that they are always open and easy to get to. However, one customer had a negative experience, citing poor cleaning results and a lack of attention to detail. The business responded to this complaint and offered to re-clean the items at no additional cost, demonstrating a commitment to customer satisfaction. Overall, this business seems to be a reliable and convenient option for laundry and dry cleaning needs, with opportunities for improvement in terms of quality control and innovation.
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